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Harcourts' exceptional success is based on a simple philosophy - create a culture of growth, an environment where our people can achieve whatever goals they set for themselves, an organisation where the success of every individual is first and foremost.

Successfully buying and selling real estate is about fulfilling people’s needs, dreams and aspirations. That’s why Harcourts people not only receive in-depth professional training, but why they’re committed to building meaningful and genuine relationships with their clients. The huge volume of referrals and repeat business this generates is proof that the combination works to everyone’s benefit. A totally consultative approach is what makes our way of doing things so seamless. Trust, honesty and integrity remain the company’s personal hallmarks. Add to those attributes your individual knowledge of the local market and current property trends and we’ve got the perfect recipe for success. There’s a simple philosophy that Harcourts lives and breathes by: It’s all about people.


The Academy

The Harcourts Academy provides a foundation of outstanding business skills to build a dynamic real estate career through the highest quality online, classroom and on the job training. A tailored system of learning, with each course designed to provide the skills and knowledge with which to triumph.
Since 2004, the Academy has been operating as a registered training organisation in selected regions.
We recruit the best people and train them to be even better. This helps our culture of high achievement thrive and significantly increases the faith and trust the public place in us. They know that, with every Harcourts consultant, they’re getting the best. The Harcourts Academy has been created to ensure this happens. It is a unique training facility with a purpose built curriculum encompassing every facet of real estate. Our people undergo rigorous training so as they can fully understand the importance of the Harcourts approach, and work with that approach to achieve the greatest results in real estate.

Sales Programme

This provides both new and experienced sales consultants with proven prospecting, listing, sales and self-management methods. This comprehensive programme ensures our people operate ethically with a full understanding of our industry.

  • Cadetship program
  • Attitudes and strategies
  • Business planning
  • Prospecting
  • Superstar presentations
  • Build repeat & referral business
  • Managing your self
  • Maximise the benefits of Harcourts technology, marketing and communication
  • Many courses designed for new to the industry and experienced sales people.


Management Programme

Empowering our high achievers to take their operations to new levels, the management programme includes applied topics such as leadership, coaching and training, marketing systems technology and business strategy.

  • Future leaders program
  • Training and coaching your people
  •  Effective leadership
  • Essentials of finance
  • Building business plans
  • Communication
  • Manage people for performance



  • Effective marketing 
  • Specialist regional courses


Specialist Training

We offer a number of specialist training programmes and workshops in key areas such as commercial and rural real estate, residential property management and systems to refine expert skills for those operating within the industry’s specialist fields

  • Property management program
  • Auction program
  • Rural program
  • Commercial program
  • Harcourts system support programs



As well as classroom & in-office training, Harcourts have an extensive online e-cademy containing training, useful information, videos, plus thousands of scripts and form letters.

Be Recognised

Through regional, national and international award events, industry publications and an internal awards structure we make sure our people performing at the highest levels have the opportunity to shine. Such achievement is the main focus of our Business Leaders Conference, a 2½ day event that is open to all Harcourts Business Owners and Managers. With financial comparison sessions, top national and international speakers, workshops and networking opportunities, this event is a great kick-start to the year.

Another fantastic opportunity to highlight both individual and company triumphs is the Harcourts Annual Conference. This is the big 3 day event, open to all Harcourts members. International keynote speakers and our own top performers combine with an auctioneers’ competition, networking opportunities and the awards black tie dinner.

Other key opportunities to relive our victories take place during the Harcourts quarterly awards, our end of year awards and Top Performer events.


Regional/State Teams

To provide effective support Harcourts employs a range of support personnel to assist strategically and tactically. Business Operations, Marketing, Technology, Training, PR, Auction, and Recruitment amongst others ensure you can get the right support when you require it.


Value Added Services

Together with providing exceptional real estate service Harcourts prides itself on being able to offer clients and members with important "value added services".

When undertaking a property transaction our customers receive the best possible service from Harcourts. They also expect our partners to match that level. This is why Harcourts lends it name to providers of outstanding property services. Finance, insurance, mortgages, conveyancing, credit cards and utilities connections, are available to our team and customers.

Together with Harcourts branded services our reputation enables us to partner with exceptional suppliers. These partners must meet strict quality levels prior to being awarded "Harcourts preferred supplier status". They offer our members a range of business and personal products and services.

From communications technology
 to stationery, property signage to travel, and many more in between. Being part of Harcourts definitely has its benefits.


Harcourts Helpdesk

Having the resources available is one thing, having the support and guidance to ensure effective use is another. During Business hours Harcourts people have access to a toll free call centre to assist with technology, systems, and resources.


Inside Harcourts eBook