Chris and Peter (Buyer)
I highly recommend Lorraine. We had a bad experience with a previous Real Estate agent who was dishonest and untrustworthy. Lorraine dealt with every aspect of our house purchase efficiently, honestly, with integrity and it all ran really smoothly. I enjoyed the experience with hard working agent Lorraine.
It was like a dream selling with Lorraine, she made everything so easy for me. Lorraine is very friendly and professional, I can't thank them enough. Dealing with Lorraine was an absolute pleasure, so much so, that I have already recommended her to some of my friends. Thank you again!
Mr and Mrs Payne (Buyer)
Lorraine Careswell was excellent and very professional. DUe to our experience with Lorrain, we would be extremely confident in recommending her to family and friends. We felt that other Real Estate agencies wasted our time stringing us along and weren't honest with us. Lorraine was honest and we felt very comfortable dealing with her. She dealt with every aspect of our house purchase efficiently, honestly and with integrity. After our bad experiences trying to purchase a house in Nudgee/Banyo/Virginia it was such a relief to deal with Lorraine, she works hard, looked after and mediated the sale of our home wonderfully. We would highly recommend her.
Lorraine Careswell, Lorraine's surname says it all 'cares-well.' She cares about the clients she works for and works well with them and for them to achieve a realistic sales result. I found Lorraine nearly was always accessible and if unavailable she replied within a reasonable amount of time. What impressed me what Lorraine's above expected efforts to facilitate a sale. As a sales person myself, this was a refreshing change to see such a motivated customer service oriented sales example. I have absolutely no reservations in recommending Lorraine to my colleagues, family and friends.
Anne and Malcolm (Sellers)
Lorraine Careswell did all the legwork. She was fantastic. She referred me to a conveyancer, she had other agents looking for a new home for my family, she liaised with the sales agent when we did purchase a new home, she organised the contracts - you name it, she did it! She went above and beyond my expectations of a Real Estate Agent. The professional service, constant contact and follow-ups is what sets Lorraine a part. Lorraine provided the full package - sales and purchases. She went out of her way to make sure we were not going to be homeless come settlement day.
Thank you Lorraine for selling my property. You showed clarity and assertiveness throughout the sale. You're a very strong, keen sales person. I believe my property would not have sold if you never contacted me. Thanks for being kind to my tenants as well - I believe this is important. Your correspondance with me was great, you contacted me three times more than the two other agents ever did. You put more on the sale price and got it - Cheers! Thank you again.
Murray and Sandra (Sellers)
We are extremely happy with the service we received from Lorraine. Lorraine was such a pleasant, vibrant lady to deal with and her helpfullness was exceptional. She even went all out to assist us in finding a new home to buy!
I was really happy with the whole process regarding the sale of my property. Lorraine was great and went above and beyond what I expected from an agent. She was really easy to deal with, a great communicator and very calming in what can be a stressful process. I would highly recommend Lorraine for anyone buying or selling.
Mr and Mrs R (Sellers)
We wanted to write a testimonial for Lorraine regarding the recent sale of our house in Banyo. We were approached many times, over a period of many months, by local and surrounding agents. We were unimpressed - a lot of promises, but no results. That is until Lorraine contacted us. The difference between Lorraine and other 'popular' real estate agents in the area was her ongoing commitment and continued support, her punctuality, her understanding of our need for a quick sale for a fair and reasonable price, her constant commitment to keeping us informed every step of the way BEFORE and AFTER the sale. She did not promise what she could not deliver, and we were happy with her service. We recommend her to one and all. No regrets. Would most definitely contact her again should we wish to sell in the future.
Merv and BJ (Buyer)
Our road to the purchase of our unit was something of a rollercoaster, but Lorraine's commitment to getting a result to our best advantage never waivered. Right up to completion, Lorraine's tenacity and dedication to detail kept things moving to our ultimate goal. We cannot thank Lorraine enough.
Sharlene and Ian (Sellers)
This is just a short note to thank you for the professional and efficient manner in which you delath with the sale of our property in Lapraik Street, Ascot. We were extremely pleased with the professionalism and friendly manner which you conduct yourself in and think that went a long way to making us feel comfortable in having you as our agent. The property had been on a slow market for 6 months prior to handing it to you and initially, I expressed some scepticism in regard to putting it on the market again. As you know we had a bad experience with one of the major agents but you were quick to re-establish our confidence and to also produce a result. Certainly, we never expected that it would sell, however it wasn't too long before you had us looking at our options realistically and clearly your advice about price and presentation was sot on, as sell it did. We love our new home and have lots of space now for the grandkids to run and we are looking forward to a Christmas in our new home with the family. Ian and I, would like to thank you once again, Lorraine. We have no hesitation in recommending you as an honest, hardworking and professional agent.
I felt very happy and confident with Lorraine. Lorraine was upfront and honest and this is what sets her apart from other agents. She delivered what was promised and was always considerate of her clients. I was very happy and would 100% recommend Lorraine to all my family and friends, which I have already started to do!
M Garry (Buyer)
Lorraine was fantastic to work with. She was easy to get hold of and she kept me in the loop at all times throughout the purchase process. There was a mini-mis up with the keys after settlement date (not her fault) but she arrived at the property after hours to make sure I could get in. I'm very happy with the place and very happy with Lorraine.
Mrs K Fagan (Seller)
I found Lorraine was very professional while dealing with my property. What set Lorraine apart from other Real Estate Agents was the her approach was always positive. Lorraine made me feel at ease and comfortable with the decisions we made about selling my home. I have recommended her to all of my family and friends.
Clive and Linda (Buyer)
We found Lorraine to be a fantastic agent who goes above and beyond and never gives up. We have bought and sold property previously and we have never had a better experience with any other real estate agent. We would certainly recommend her to all family and friends.
I was impressed with Lorraine. Lorraine was always prompt and there was a 'no-nonsense' approach which made the process easier. She was a good listener and really worked to ensure a positive outcome for all parties. Some agents don't give straight answers, so it was refreshing to deal with an agent who is frank and honest. I was also impressed with the way the Sales Department communicates with the Property Management Department. This is what sets Lorraine apart from other agents. I would recommend Lorraine to my family and friends.
We are very happy with the service given by Lorraine. She has been very helpful and understanding. She gave us good advice and did her best to make this purchase easy. If having any chance, I will definetely recommend her to my friends.
K Prideaux (Seller)
Lorraine is a very decent, well spoken lady who is confident and knowledgeable in her field. I wish I had more properties, just so I could have her sell them for me. Best wishes to her. Due to Lorraine being a committed salesperson, the property sold in 27 hours. Excellent salesperson.
Greg and Lailene (Buyer)
We spent a little time searching for a suitable investment/downsizing unit for our future security. In dealing with Lorraine, we couldn't find a more positive light in the industry. From initial inspection, emails, texts and phone calls we are now the happy owners of a wonderful unit within a Hamilton. The service was fantastic and friendly and the team always presented and dealt with both of us in a highly professional and courteous manner. This made our acquisition significantly easier for us travelling from some distance away. Many thanks to Lorraine - Bloody Brilliant!
A Wilkinson (Seller)
Lorraine was a wonderful help when we decided to sell our unit. This sale was particularly challenging due to external factors however Lorraine remained very positive throughout the process and achieved a result we are happy with. Lorraine provided solutions to each obstacle and we would not hesitate in recommending Lorraine.